We maintain a strategic inventory buffer for mainstream chipsets, shielding our production plans from global supply shortages and ensuring on-time delivery.

Our R&D team treats bug fixes with high priority. Critical firmware fixes are typically completed within a few business days and can be deployed remotely via OTA updates.

Yes, we work with accredited third-party testing labs to assist with CE, FCC, RoHS, and UKCA testing, certification, and renewals for customized devices.

Yes, our white-label solutions allow you to market and resell high-performance Android TV boxes under your own brand without complex R&D overhead.

No. Our firmware is developed on official open-source Android systems in strict compliance with licensing agreements. We do not integrate pirated software or unlicensed resources.

Yes! Drawing on 13 years of global export experience, our team can recommend the optimal hardware specifications, video decoding support, and certifications tailored to your target region.

Yes, we can set up an exclusive, dedicated OTA server strictly for your brand to protect your firmware security and streamline device updates.

Yes. We strictly protect customer IP and project details. We are happy to sign Non-Disclosure Agreements (NDAs), and your custom tooling, firmware, and designs will never be shared with third parties.

Yes, we have an in-house R&D team of over 30 engineers specializing in hardware design, software development, firmware optimization, and system integration.

We have over 13 years of specialized R&D and manufacturing experience in the Android TV box industry.

Yes, we can customize PCBA design, port selection (HDMI, USB, Ethernet, optical, etc.), thermal dissipation, and overall hardware architecture.

Our products comply with global standards, including CE, FCC, and RoHS, backed by stringent reliability testing to satisfy global enterprise clients.

Yes, our dedicated hardware and software engineers provide long-term technical support, troubleshooting, and firmware maintenance after delivery.

OEM applies your branding, logo, UI, and pre-installed apps to our existing hardware platforms. ODM involves full custom development, including unique PCBA layouts, custom tooling, bespoke enclosures, and custom firmware.

Yes, our R&D team maintains regular firmware updates to optimize device performance, enhance system security, and deliver seamless operation over time.

Yes, our Android OS comes with multi-language support pre-configured to match your target markets.

Yes, 100% of finished units undergo 4 to 8 hours of continuous burn-in/aging testing to ensure long-term stability and reliability.

Our production facility has a monthly capacity of 50,000 to 100,000 units, ensuring consistent supply and on-time delivery for high-volume orders.

We conduct rigorous network compatibility, wireless signal, thermal, and performance testing across various regional configurations to ensure seamless operation worldwide.

We support FOB, CIF, DAP, and DDP terms based on your preference, working closely with reliable global freight forwarders.

Yes, we offer fully customized gift boxes, multi-language instruction manuals, custom remote controls, power adapters, HDMI cables, and accessory bundles.

We enforce rigorous IQC (Incoming Quality Control), IPQC (In-Process Quality Control), and FQC (Final Quality Control) protocols. Every device undergoes comprehensive functional testing and inspection before packaging.

We offer a 1-year warranty covering hardware manufacturing defects under normal use. The warranty does not cover accidental damage, improper firmware flashing, or unauthorized hardware modifications.

We accept T/T (Bank Wire Transfer) and Alibaba Trade Assurance. Standard payment terms are 30% deposit before production and 70% balance prior to shipment.

Yes, we can pre-install and integrate your signed APKs directly into the system firmware. Simply provide the APK packages along with any required permission settings prior to production.

Yes, we offer locked Kiosk mode and customized launcher solutions widely used in digital signage, hospitality TV systems, retail displays, and commercial terminals.

We work with leading chipset platforms including Amlogic, Rockchip, and Allwinner, offering fully optimized firmware for smooth and reliable performance.

We offer RAM configurations of 2GB, 4GB, or 8GB paired with 8GB, 16GB, 32GB, 64GB, or 128GB eMMC flash storage. We can tailor the specifications to fit your target market.

Select models support Widevine L1/L3 DRM, AV1 decoding, and 4K/8K hardware video decoding. Please consult our sales team to check feature compatibility for specific models.

Yes, we can build and manage secure OTA (Over-The-Air) update servers to support firmware updates for large fleet deployments.

Yes. Our in-house engineering team provides complete ODM services including PCBA layout customization, thermal architecture, custom plastic tooling, and bespoke enclosure designs.

Yes, our full ODM turnkey service covers chipset selection, PCBA design, tooling and enclosure development, custom firmware development, and feature integration.

Our standard models are certified with CE, FCC, RoHS, and UKCA, meeting regulatory standards and customs requirements for Europe, North America, the UK, and beyond.

Standard, in-stock units have an MOQ of just 1 piece. OEM orders with custom branding start at 500 units. For deep customization or ODM projects requiring custom molds, the MOQ is negotiable depending on the scope.

Yes, samples are available for testing. While they are not free, sample costs vary by model and customization level. Preparation takes 1–3 business days, and the sample cost is fully refundable once you place a formal bulk order.

Sample preparation takes 1 to 3 business days. International express delivery via DHL or FedEx typically takes 3 to 5 business days for most destinations.

In-stock items ship within 3–7 business days. OEM/ODM custom orders take 15–25 business days after deposit receipt and final artwork confirmation, depending on chipset availability and customization requirements.

Absolutely. We can pre-load custom boot logos, boot animations, wallpapers, custom launcher layouts, app icons, and home UI design based on your brand assets.

Yes! We offer custom logo printing on the TV box casing, remote control, gift box, user manual, and master shipping carton.